Thank you for shopping at SportExpress Ltd. This Shipping Policy details our shipping methods, delivery times, costs, and other important information regarding the delivery of your orders. Please review it carefully before placing an order.

We are proud to offer shipping services to customers worldwide. However, due to certain regulatory and logistical constraints, there may be specific countries or regions where shipping is restricted. If you encounter any issues when entering your shipping address during checkout, please contact our customer service team at [Contact Email] for assistance.

Once your order is placed and payment is successfully processed, our team will begin processing it within [2] business days. During peak seasons (such as holidays or major sales events), the processing time may be extended. You will receive an order confirmation email shortly after placing your order, and another email with shipping details once your order has been dispatched.

Shipping costs for international orders are calculated based on the destination country, order weight, and selected shipping method. You can view the estimated shipping cost during the checkout process. To get an accurate quote before placing an order, you can also use the shipping cost calculator on our website.

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the progress of your delivery on the relevant shipping carrier’s website. Please allow [48] business hours after receiving the shipping confirmation email for the tracking information to become available.

While we strive to ensure timely delivery, unforeseen circumstances such as extreme weather, customs inspections, or carrier – related problems may cause delays. If your order is significantly delayed beyond the estimated delivery time, please contact our customer service team. We will work with the shipping carrier to investigate the issue and keep you informed of the progress.

In the rare event that your package is lost or damaged during transit, please notify us immediately. We will assist you in filing a claim with the shipping carrier and, if necessary, arrange for a replacement or refund.

For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their country’s customs authorities. These charges are typically based on the value, weight, and type of the goods and are not included in the product price or shipping cost. We recommend checking with your local customs office for more information on potential charges before placing an order. Failure to pay these fees may result in delays or the return of your package.

If you have any questions or concerns about our Shipping Policy, or if you need further assistance regarding your order’s delivery, please contact our customer service team at evijasport27@gmail.com or  +44 7309710611. We are committed to providing you with a smooth and satisfactory shopping experience.

This Shipping Policy is subject to change. Any updates will be posted on our website, and the effective date will be clearly marked. By placing an order with us, you agree to abide by this Shipping Policy.