Privacy policy
Welcome to SportExpress Ltd (Website: http://sportexpressltd.co.uk/). We deeply value your privacy and are committed to safeguarding the security of your personal information during your use of our website and services. This Privacy Policy outlines how we collect, use, store, and protect your personal information, as well as the rights you possess. Please read this policy carefully. If you have any questions, feel free to contact us at evijasport27@gmail.com.
1. Information We Collect
1.1 Automatically Collected Information
When you visit our website, our servers automatically record certain information, including but not limited to:
- Your IP address, browser type, and operating system;
- Data on access times, pages visited, links clicked, and other website usage statistics;
- Information collected through Cookies and similar technologies (detailed explanation in the “Cookie Policy” section).
1.2 Information You Provide Voluntarily
During your use of our services, we collect personal information that you provide based on specific business needs, such as:
- When registering an account: Your name, email address, contact details, and password;
- When completing a purchase: Your shipping address, payment information (we do not directly store your full payment card details; payment processes are handled by secure third-party payment service providers);
- When participating in interactions: Content you provide in comments, feedback, or surveys.
2. Use of Information
We use the collected information for the following purposes:
- Service Provision: Processing your orders, arranging deliveries, and providing after-sales services;
- User Experience Enhancement: Analyzing website usage data to improve website functionality and services;
- Communication: Sending you order confirmations, shipping notifications, and other important service-related information;
- Personalized Services: Recommending products that may interest you based on your browsing and purchase history;
- Marketing and Promotion: Sending you marketing emails about promotional activities, new product information, etc., with your consent;
- Security Assurance: Preventing, detecting, and handling fraud, security threats, or other violations.
3. Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share or disclose your information only in the following circumstances:
- Collaboration with Partners: To complete order deliveries, we provide necessary shipping information to logistics companies; during payment processes, we transmit payment-related information to third-party payment institutions;
- Legal Requirements: When required by laws, regulations, judicial authorities, or administrative agencies, we will disclose your personal information in accordance with the law;
- Protection of Interests: Sharing relevant information when necessary to protect the legitimate rights and interests, property safety of us or other users, and prevent fraud.
4. Information Storage and Security
We will adopt reasonable technical and organizational measures to protect the security of your personal information, preventing unauthorized access, use, leakage, or tampering. Your personal information is stored on secure and controlled servers, and access is limited to authorized employees or partners. Please note that despite our best efforts to ensure security, due to the openness of the network environment, we cannot completely eliminate data security risks.
5. Your Rights
You have the following rights regarding your personal information:
- Access and Correction: After logging into your account, you can view and modify the personal information you have provided;
- Information Deletion: Under circumstances compliant with laws and regulations, you can request the deletion of some or all of your personal information;
- Restriction of Processing: You can request us to restrict the processing of your personal information;
- Objection to Processing: You have the right to object to the processing of your personal information based on legitimate interests;
- Data Portability: Within the scope permitted by law, you have the right to obtain and transfer your personal information;
- Withdrawal of Consent: You can withdraw your consent for authorizations such as receiving marketing information at any time through account settings or by contacting us.
6. Third-Party Services and Links
Our website may contain third-party services (such as payment services, data analysis tools) or links to other websites. These third-party services or websites have their own independent privacy policies, and we cannot control their data processing activities. We recommend that you carefully read their privacy policies when using them.
7. Children’s Privacy Protection
Our services are not intended for children under the age of 16, and we do not deliberately collect personal information from children. If we accidentally collect children’s information, we will delete the relevant content as soon as possible.
8. Policy Updates
We may update this Privacy Policy according to business developments, changes in laws and regulations, etc. The updated policy will be published prominently on the website with the updated date marked. In case of major changes, we will notify you via email or in-site notifications. By continuing to use our services, you are deemed to have read, understood, and agreed to the latest Privacy Policy.
9. Contact Us
If you have any questions, comments, or complaints about this Privacy Policy, please contact us at evijasport27@gmail.com or write to us at 3rd Floor, 86-90 Paul Street
EC2A 4NE
London
United Kingdom. We will respond to your feedback within 5 business days.
EC2A 4NE
London
United Kingdom. We will respond to your feedback within 5 business days.